Frequently Asked Questions

Please note this page is intended to provide general information only.

International travellers must follow the Australian Government’s arrival advice with regard to passports, visas and COVID-19. Find out more on the Department of Home Affairs website.

What are the current COVID-19 requirements?

From 6 July 2022, travellers entering or leaving Australia will no longer need to provide proof they’ve had two doses of an approved vaccine.

What is the process for travelling to Australia, including for return travellers?

Unvaccinated Australian citizens, permanent residents, and visitors can now enter and leave Australia at any time without needing an individual travel exemption.

All incoming travellers will need to comply with the testing and quarantine requirements of the state or territory of their arrival, and any other state or territory to which they plan to travel. Restrictions can change at any time.

People arriving in Australia will no longer need to complete a Digital Passenger Declaration or Maritime Travel Declaration.

Face masks are still required on international flights to Australia. Travelers don’t need to wear masks in public places whilst in Australia.

How can I stay COVID-19 safe when travelling?

Familiarise yourself with these tips for COVID-19 safe travel in Australia. There are also a few important measures to protect yourself from COVID-19 while travelling

  • Wear a mask: in some states and territories, masks may be mandatory on public transport and indoor spaces.
  • Physical distancing: keep 1.5 metres away from others where possible
  • Soap up: wash your hands regularly for 20 seconds with soap and water
  • Use cashless payment: use a credit or debit card to avoid handling cash

Will I need a valid passport to enter Australia?

Travelers require a passport to enter Australia. The traveler’s passport must be valid when the traveler arrives in Australia. It is important to note that if you are traveling to both Australia and New Zealand, that New Zealand requires your passport to be valid for:

  • 3 months after the date you plan to leave New Zealand, or
  • 1 month after the date you plan to leave New Zealand — if your passport was issued by a country that has an embassy or consulate in New Zealand that issues passports of that country.
  • for up-to-date information on New Zealand, please check here.

Do I need a visa to enter Australia?

Travelers need a travel authorization to visit Australia for Business or Tourism. Visa-exempt visitors entering Australia must obtain an Electronic Travel Authorization (eTA). Travelers can submit the eTA application online. Once the application is approved, travelers receive their eTA confirmation electronically. An eTA is electronically linked to a passport and valid for up to 90 days. If travelers receive a new passport, they must apply for a new eTA. A valid eTA is required to board the flight. If the eTA is expired or doesn’t match the traveler’s passport information, travelers will not be able to board their flight. For more up-to-date information, please see here.  Avoid going via any third-party websites for your visa and always go via the Australian Government Department of Home Affairs website.

Do I need travel insurance in Australia?

While not mandatory, travel insurance is highly recommended. This will provide an extra level of security to cover for any unforeseen circumstances affecting your travel plans.

Australia has reciprocal health care agreements with eleven countries. Note: USA is not included.

If your country of origin is not in this list, you should consider taking out health insurance for your trip. It’s not a requirement for travel to Australia, but it will protect you from high upfront costs if you need to see a medical professional. Having health insurance is always a good idea while travelling, even if just for peace of mind, but particularly if you have a health condition.

Do you have any pre-travel suggestions?

This is not mandatory, but a good list of things to make sure you are covered and prepared for anything:

  • A face mask or two (just in case) plus a small tube of hand sanitiser.
  • Your own supply of paracetamol or ibuprofen.
  • Update your COVID-19 and flu vaccinations.
  • Details to organise a telehealth appointment with your normal GP if required. For example, a phone number.
  • Enough medication and some extra in case you encounter any delays in your return home.
  • Information about what your travel insurance covers if you cannot follow the plan you expected.
  • Phone numbers of travel or accommodation providers in case you need to reschedule other parts of your travel, paper copies of your itinerary or flights.

What should I pack? The kitchen sink?

No matter how many times I have packed to travel overseas, I always overpack. I’m one of those, ‘just-in-case’ packers! So don’t pack the ‘kitchen sink’, this list is merely a guideline of what are the essentials.  This website here has great information on what to wear (mix/match) and is very useful too!

1. Power adapter/power bank charger

Both Australia and New Zealand use the same three-prong power plug so you will only need the one adapter. I would even bring a power bank. If you are on tour, and your mobile (cell-phone) is running low on battery, you will be able to charge your phone and not miss a photo opportunity!

2. Towel

If you know you will be spending a lot of time at the beach, you will need a towel. A towel is also handy and perfect for that impromptu picnic you might have. In Australia, we have Tesalate towels which are lightweight, sand-repellent, can absorb up to a litre of water and dry in half the time of a normal towel. These are the perfect towel to travel with. Another lightweight item to pack is a sarong which can be used in many ways as well.

3. Hat/cap

Protect your face from those harmful UV rays. A hat in Australia is a must particularly as you will be out on tour on most days.  I would even suggest packing two, a cap and a hat!

4. Walking shoes

Make sure you look after your feet! Wear shoes that are comfortable to be in all day. My podiatrist recommends Hokas or Brookes Ghost.  Both shoes have great support to your arches, which is so important. I would even suggest that you start to look for these shoes on sale, and wear them in before travelling, to make them extra comfortable.

5. Bathers / Swimsuit

If you are going on a tour where there is the possibility to swim, then take your swimmers. You won’t want to miss the opportunity to swim at a gorgeous beach, river, lake or even thermal pool.

6. Jacket

Definitely pack a light jacket if traveling during our summer, as some of the southern parts of Australia and all of New Zealand can become cool in the evening. In winter, I would suggest a light but warm feather-down jacket to combat the winter temperatures. If you don’t have one, then make sure you have wear layers.

7. Reusable Water bottle

Water is safe to drink from the taps, so I would encourage you to bring a water bottle so you can refill this where ever you go. This is better than having to buy bottled water from your hotel mini-bar and is more sustainable.

8. Thongs or jandals

In Australia, we wear thongs. In NZ, we wear jandals. What are they? It’s what we call flip flops of course! Always pack these as they are great for the beach, but also to pop out for coffee, go to the shops or wade into a rocky creek.

9. Active clothing

Dress comfortably for the season that you are travelling in. In summer that might just mean a pair of shorts and a t-shirt. In winter that might mean thermal tights and a windbreaker. If your tour is not so active, then even a nice casual flowy dress in the summer (remember it gets very hot here).  In winter, leggings/jeans and a warm jumper or again…layer your clothes.

10. Something chic

After wearing active wear for the most part of your day, you will want wear something a bit nicer out for dinner or even a long lunch. Add a dress or two or nice blouse and pants that is easy to pack (travels well, no iron required is always good).

11. Sunscreen

This is essential.  Pack it and most importantly, wear it (the sun is very harsh due to a hole in the ozone layer over Australia/New Zealand). Be sure to apply suncream lotion at least SPF30+ and reapply throughout the day.

12. Umbrella

If you have a travel umbrella that can fit nice and snug into your bag, then bring it.  Alternatively, if you have a light waterproof rain jacket, this is a good option too.

13. Small backpack/Rucksack

Perfect for putting most of these essentials that I have listed above, umbrella, sunscreen, water bottle, mobile phone, cap, lightweight jacket or jumper if you are going to be out all day.