Experience makes the difference

Tours by Design is a boutique Inbound Tour Operator who specialise in specially crafted experiences for the Fully Independent Traveller and Private Groups who are Australia bound.

With over 25 years in the travel industry, Kusan Furrer, is the Owner/Director who has a wealth of experience in the Inbound, Retail and Cruise sectors. She understands the meaning and value of service; and enjoys curating travel journeys for your clients.

Personal recommendations

What sets Kusan apart from her competitors is that she understands how important your clients are to you, she enjoys giving personal recommendations and suggestions.

We invite you to try us out!

Testimonials

See what our clients are saying

Hello Kusan, I wasn’t able to talk to you before we left, but we really wanted to thank you for everything and for designing our dream honeymoon. We
had the best trip of our life and it’s thanks to you…so thank you for everything and the suitcase, it has arrived in LA in great condition, so thank you so much for going beyond what we expected. If some day, you come to Guatemala, please write to us!!!

Maria Celeste Lima
Guatemala

Hi Kusan, we arrived home at Spain yesterday. Thank you for your support during these unforgettable days in Australia and your excellent work. We wish you all the best.

Pablo Jose Far
Spain

Our clients returned from their trip and their feedback was very good.

Customers have made a number of compliments, from staff, organization, to services. They admitted that organizing this itinerary was not easy and so can only be thankful that you were able to do so.

They loved the ferry route, and say it is a good alternative to the number of flights they had on this itinerary. Thank you for your patience and collaboration on this trip.

Abreu Travel
Portugal

Would give Kusan 10 stars if we could. She booked an amazing trip for my family of 5 with small children. She listened to our interests, stayed within budget, allotted perfect timing for travels, and was available by phone if any questions arose. Was so responsive, and always listened to questions or concerns as they came up. Even helped with special bookings and transfers. We focused mainly on eastern coast Australia, Brisbane to Great Barrier Reef, then down to Sydney. Thank you for an amazing trip Kusan!

Becky
Rochester - NY, USA

Kusan was amazing to work with!! We are so grateful to have connected with Kusan and also her New Zealand counterpart, Claudio! They planned our entire 3-week honeymoon in Australia and New Zealand! With constant communication back and forth, Kusan really gave us the expertise of the region and gave us amazing recommendations. She worked with us immensely and was so patient through all my neverending questions. The itinerary we landed on was the most spectacular trip, and we truly could not have had a smoother, more fun honeymoon! We are so grateful for Kusan and her team for everything. Throughout our honeymoon, drivers and cars and tours picked us up on time, smooth airport experiences, rental cars, tours, nice hotels, everything was perfect and ready for us – and we just had to show up! Trip Highlights: Australia Zoo, Reef House in Cairns, Great Barrier Reef, Waitomo Caves, Maori culture in Rotorua, and Wanaka. Thank you for everything, Kusan! We appreciate you so incredibly much.

Nikki
Phoenix - AZ, USA